Booking and availability: everything to know before you rent

Booking is done entirely online, in just a few steps:

1. On www.safarelamir.com, enter the location, date and time of pick-up and return, then click "See vehicles".
2. Choose your vehicle from those available: prices are displayed in real time.
3. Select your payment method: advance payment (100% online) or an online down payment with the balance paid on site.
4. Choose your protection level (Standard or Maximum) and your options (baby seat, additional driver, unlimited mileage, etc.).
5. Enter your personal details, including your flight number, then confirm and pay.

You will immediately receive a confirmation email. Remember to log in to your account before booking so you can enjoy your PRIME benefits.

Video tutorials: full tutorial · mobile version · desktop version.

No, reservations can only be made on our website. However, our advisors are available on WhatsApp +213 560 659 309 every day from 8:00 am to 8:00 pm to answer your questions and guide you step by step.

Availability and prices change in real time, so we cannot confirm them in advance by message. To check them:

1. Go to www.safarelamir.com.
2. Enter the pick-up location (airport or agency), the departure date and time, the return location, and the return date and time.
3. Click "See vehicles": the available vehicles, their prices, the options and the security deposit amount are displayed instantly.

You can also give these four details to our virtual assistant Amir, who will generate a direct link to the results for you.

Sign up for our waiting list, specifying your dates and preferred location. As soon as a vehicle becomes available for your dates, you will be notified immediately.

• Signing up is free, quick and comes with no commitment.
• Provide a valid email address and your WhatsApp number so that we can contact you quickly.

Tip: also try adjusting your times slightly or choosing a different pick-up location.

Reservations for the summer season open in March. We recommend booking as soon as they open to enjoy the widest choice of vehicles and the best prices.

• Minimum rental period: 3 days (72 hours).
• Booking notice: at least 24 hours before pick-up.
• Maximum rental period: 45 days per reservation.

For a longer period, you can make two consecutive reservations for the same model, or contact our Reservations team on WhatsApp +213 560 659 309 to find the best solution.

We do not offer rentals for a single journey: whatever the destination, the minimum rental period is 3 days.

However, you are welcome to return the vehicle to a different pick-up location from the one where you collected it (for example, pick-up in Algiers and return in Oran), subject to availability.

For a transfer or a trip with a driver, see our shuttle and transport services ("Customer Account and Services" section).

The minimum age depends on the vehicle category:

• Category A (economy): minimum age 26.
• Category B (versatile): minimum age 26 to 28, depending on the model.
• Category C (premium, 7 and 9 seats): minimum age 30.

The maximum age allowed is 72. In all cases, the driver must hold a valid driver's license obtained at least 2 years ago.

These limits are set by our insurers for strictly contractual reasons. If the booking form rejects your date of birth, it means you do not meet the minimum age requirement.

Yes. The 2-year requirement applies to the date you obtained your very first license, not the date it was renewed.

When booking, enter the original issue date (for example: first license obtained in 2018 and renewed in 2025 → enter 2018).

Your license number is not requested online. Please note: if the actual date you obtained your license does not meet the 2-year requirement, the vehicle handover may be refused and the reservation canceled with fees.

No. An international driving permit is not a standalone license: it is only an official translation of the national license, and it is not recognized in Algeria as a document that can be used to verify its authenticity.

Rentals are therefore only possible on presentation of an original, physical and valid national driver's license.

Yes, provided it is an original, valid license obtained at least 2 years ago.

Please note that the ID document you must present depends on where you live: if you live abroad and book online, you must present an ID document from your country of residence (ID card or passport), unless you have paid your security deposit online.

The name on your ID document must match the name on your driver's license.

If the names differ (marriage, spelling variant, transliteration, etc.), bring an official document linking the two names (marriage certificate, change-of-name document, etc.) and contact our Reservations team on WhatsApp +213 560 659 309 before your trip: each situation is reviewed on a case-by-case basis.

Yes, we rent to all our customers, regardless of nationality. What matters is not your nationality but where the reservation is made from (Algeria or abroad): this determines the documents required, the security deposit and the insurance.

• Reservations made from abroad are confirmed instantly.
• Local reservations may take up to 72 hours to process.
• As Algerian bank cards (CIB) are not accepted online, the down payment and the security deposit are paid at one of our agencies.
• Some higher categories are not covered by our insurers for local rentals: this is an insurance constraint, not a commercial choice.

• Main driver: first name, last name, email address, phone number, date of birth and the date the first license was obtained.
• Trip: flight number (to track your arrival).
• Additional driver (optional): first name, last name, date of birth and the date the first license was obtained.

This information allows us to check your eligibility and prepare the vehicle handover under the best possible conditions.

Yes. Once payment has been made, your reservation is guaranteed and you immediately receive a confirmation email containing your reservation number and a PDF summary (vehicle, dates, pick-up location, amounts).

If you have received this email, your reservation has been confirmed. You can also view it at any time in your customer account.

Here is what to check:

1. Look in your "Spam" or "Junk" folder.
2. Make sure the email address entered when booking does not contain a typo.
3. Some internet service provider or business email addresses (e.g. @sfr.fr, @laposte.net, company addresses) block automated emails.
4. Log in to your customer account: if the reservation appears there, it has been successfully registered.

If you still have not received anything, the reservation may not have been completed: contact our Reservations team on WhatsApp +213 560 659 309 (8:00 am to 8:00 pm).

There are two ways:

• By email: the PDF summary is attached to the confirmation email you received when you booked.
• From your customer account: log in with the email address used for the reservation, open "My reservations", then click "Download confirmation PDF".

This document summarizes the vehicle (model, engine, transmission), the dates, the meeting point, the down payment already paid and the balance still due.

Your reservation number is in the confirmation email. If you cannot find it:

1. Log in to your customer account with the email address used for the reservation, then open "My reservations".
2. Or contact us on WhatsApp +213 560 659 309 or by email at contact@safarelamir.com, giving the email address or WhatsApp number used for the reservation, along with proof of identity.

The contract is sent to you by email as soon as your reservation is confirmed, in the language you used when booking.

To view your reservation in another language (French, English or Arabic), change the language in your customer account, or send us your reservation number and email address on WhatsApp +213 560 659 309: we will send you the link.

• PRIME code: log in to your account with your email address. Your PRIME code is then activated automatically (it appears at the top of the screen) and the discount for your level is applied without any further action.
• Promo or referral code: start a search (dates, location), enter your code in the "Apply a code prime" field of the search bar, then click "See vehicles": the discount is applied immediately.

Our fleet is divided into three categories (indicative list, subject to change):

• Category A — Economy: Renault Kwid Outsider, Renault Symbol (manual transmission).
• Category B — Versatile: Renault Clio 5 DCI, Renault Kangoo, Renault Taliant, Dacia Logan Journey, Peugeot 208 HDI, Skoda Fabia 4 (manual transmission); Fiat Tipo and Fiat 500X (automatic transmission).
• Category C — Premium: Renault Mégane Sedan, Dacia Duster Extrême, Dacia Duster Journey, Opel Astra GS Line (automatic transmission); Renault Clio 5 Evolution, Renault Clio 5 Alpine, Citroën Berlingo 7-seater, Peugeot Traveler 9-seater (manual transmission).

Find the details and equipment of each model on our Our fleet page.

• For a tight budget and city driving: a city car (for example a Clio), economical and easy to park.
• For a family or lots of luggage: a sedan or an SUV (for example a Dacia Duster), more spacious and comfortable.
• For a group: our 7- or 9-seater vehicles (driver aged 30 or over).

The vehicle type, transmission and number of seats are shown for each model in the search results.

Yes, several models in our fleet have an automatic transmission (including the Fiat Tipo, Fiat 500X, Renault Mégane Sedan, Dacia Duster and Opel Astra GS Line).

The transmission type is shown for each vehicle during your search. If no automatic vehicle appears, none are available for your dates: in that case, sign up for our waiting list.

Yes. At SAFAR EL AMIR, you get the model you booked, not an imposed "similar model": if you book a Clio 5, you will be given a Clio 5.

In the very rare event that the exact vehicle is not available (late return, breakdown, etc.), we will offer you a higher-category model at no extra cost, always with your prior consent.

The exact color cannot be guaranteed in advance: the vehicle is assigned automatically based on availability on the day of pick-up. Our vehicles are chosen in discreet, elegant colors (white, black, gray, dark blue, etc.).

Photos of each model can be viewed in the search results and on our Our fleet page.

Many vehicles in our fleet are equipped with a MediaNav screen, Apple CarPlay or Android Auto, and some recent models have built-in GPS, depending on the model and trim level.

However, this equipment is secondary and not contractual: we cannot guarantee that it will be present in the vehicle assigned to you. If it is an important criterion for you, contact us on WhatsApp +213 560 659 309: we will do our best, subject to availability.

Yes. Our fleet is renewed roughly every 3 years and carefully maintained. Our vehicles generally have between 10,000 and 90,000 km on the odometer.

All our vehicles are left-hand drive, in line with the standard in Algeria, where traffic keeps to the right.

No, we offer neither winter tires nor roof racks. In winter, we recommend driving carefully and planning ahead for weather conditions.

If you are traveling with a lot of luggage or in a group, opt for our SUVs or our 7- and 9-seater vehicles, which offer more storage space.

• Protection: Standard or Maximum, in addition to the included Basic Protection.
• Unlimited mileage: drive as far as you like.
• Fuel Service: return the vehicle without refueling.
• Baby seat (up to 13 kg) and child seat (booster seat).
• Additional driver.

Options can be selected when booking or from your customer account, up to 48 hours before pick-up.

Included in every rental:

• Basic Protection: third-party liability and 24/7 assistance.
• 250 km per day (275 km for PRIME VIP members).
• Free airport parking ticket.
• Free exterior wash on return.
• Guarantee of the booked model.
• Free membership of the PRIME loyalty program.
• Online security deposit at no charge.

Not included: fuel, Standard and Maximum Protection, options (unlimited mileage, child seats, additional driver, Fuel Service), any night surcharge and late return fees.

The price displayed when you book is the final price, with no hidden fees.

Our prices are not negotiable: they are calculated as fairly as possible and displayed with full transparency. There are, however, several ways to pay less:

• the PRIME loyalty program (up to 7% off, depending on your level);
• referrals (€15 off a first reservation);
• occasional promotions, announced on our website and in our newsletter;
• longer rentals, as the daily rate decreases with the length of the rental.

Promotional discounts cannot be combined with PRIME code discounts: the most advantageous discount is applied automatically.

Yes, you can do this by making two separate reservations (for example, a 7-seater from the 16th to the 21st, then a city car from the 21st to the 27th).

Bear in mind, however, that renting a single vehicle for the entire period is often better value: the longer the rental, the lower the daily rate.

Under the Algerian road traffic code currently in force, a child under 10 must not sit in the front seat, and all rear passengers must wear a seat belt when the vehicle is fitted with them.

The law does not currently require an approved car seat for young children. For their safety, however, we strongly recommend using a seat suited to their age and size: a baby seat is available as an option, and is free for PRIME VIP members.