PRIME loyalty program and referrals: benefits and how it works

PRIME is SAFAR EL AMIR's 100% free loyalty program. Every completed booking earns you points, which automatically unlock increasingly attractive benefits across four levels: DRIVER, ESSENTIEL, EXCELLENT and VIP.

• You have rented with us before: you are automatically enrolled from your first completed rental. You receive your PRIME code by email and your points are credited automatically.
• You have never rented with us: create your free account on our website to receive your PRIME DRIVER code, then book as usual.

Track your points, level, benefits and referral balance from your customer account. Find out more on the PRIME Program page.

• DRIVER (0 to 499 points): reward points program, free airport parking ticket, free wash on return, 250 km per day included, 24/7 assistance.
• ESSENTIEL (500 to 1,499 points): all DRIVER benefits + 5% off your rentals.
• EXCELLENT (1,500 to 2,999 points): all ESSENTIEL benefits + 7% off and a free full tank of fuel at pick-up.
• VIP (3,000 points and above): all EXCELLENT benefits + 275 km per day included, a free baby seat and free Maximum Protection with a reduced security deposit.

Your PRIME code is sent to you by email as soon as you sign up on our website, or automatically after your first completed rental.

You can find it at any time in your customer account (the "Manage My Fidelity" tab) once you are logged in, as well as in PRIME program emails.

The first two digits of your loyalty code indicate your level:

• 01: DRIVER
• 02: ESSENTIEL
• 03: EXCELLENT
• 04: VIP

For example, a code starting with "02" corresponds to the ESSENTIEL level.

1. Log in to your customer account with the same email address you used for your previous bookings: your code is then activated automatically.
2. Open the "Manage My Fidelity" tab to check your level and benefits.
3. During a promotion, only the most advantageous discount applies: discounts cannot be combined.

If the discount still isn't applied, send us a screenshot on WhatsApp +213 560 659 309: an advisor will check and apply the discount manually if necessary.

• Book early: around 2 months in advance for summer, and ahead of time for autumn and winter too.
• Choose advance payment.
• Opt for an online card deposit for your security deposit.
• Refer your friends and family.
• Choose premium vehicles.
• Go for longer rentals.

Always log in to your account before booking: only bookings made while logged in count towards your PRIME history.

Yes. Accumulated points remain valid for 2 years. If you do not use any SAFAR EL AMIR service during this period, your card is downgraded to the previous level (for example, from VIP to EXCELLENT).

Points cannot be transferred or exchanged for cash.

Share your PRIME code with your friends, family or colleagues. When a referred friend makes their first rental with SAFAR EL AMIR, you are both rewarded:

• You (referrer): €15 credit added to your customer account, to use on your future bookings, with no limit on the number of referrals.
• Your referred friend: €15 off their first booking straight away, plus direct access to the PRIME program.

• It must be your very first booking with SAFAR EL AMIR.
• Your referrer must be an existing customer who has already used a SAFAR EL AMIR service.
• The code must be entered in the dedicated field when booking ("Apply a code prime").

If no discount appears after you enter it, the code is not valid (conditions not met or incorrect code). Already a customer? You cannot use a referral code, but you can refer your friends and family, and you already enjoy the benefits of your PRIME level.